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We collect information from you, including information about your computer or network.

We collect your information in order to monitor the quality of connections and diagnose issues.

Data is retained for a maximum of 1 month and then securely deleted.

The data only identifies the device used and not the specific person using it.

Data is only shared with 3rd parties where there is a legal requirement to do so and a legitimate Court Order has been presented authorising disclosure.

We do not believe this information meets the criteria of "Personal Information" as defined under the NZ Privacy Act. The NZ Privacy Act requires that information can only be disclosed to the individual it is about, thus to gain access to this information you would need to provide proof of who was using the device within a specified time period.

In order to resolve a complaint regarding the Site or receive further information regarding use of the Site, visit our contact us page


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